Building employee loyalty is the most important thing a company can do. It obviously fosters a healthy work environment but having loyal employees makes everyone look good and ultimately increases your bottom line. But building employee loyalty is a process, especially in the IT industry where so many have been abused over the years. Just hiring someone doesn’t mean they’ll trust you and buy in to what you’re selling. Here are three things to ask as an employer or an employee that will lead to immediate satisfaction and long-term loyalty:
1.) Support begins once the hire is made – Everyone feels good in a new hire situation but those feelings can quickly disappear if you’re not supporting your new hire. Show that you’re there for them, back them up, be a resource for questions and concerns and you’ll foster a sense of trust and commitment that will go a long way for both sides.
2.) Make sure payment arrives on time – It seems obvious but no issue looms larger over the IT industry and can be more damaging than not getting paid on time. It should be obvious - you put in the time, you get paid on time. Unfortunately, that’s not always the case. Do whatever you have to do to ensure all of your employees are paid on time. Usually it’s a simple step. Take it, and you’ll be appreciated.
3.) Keep working past the first assignment – When an employee starts an assignment that’s the perfect time to start thinking about the next one. Show them that you’re looking out for their future and you’ll build the kind of credibility and trust that leads to a great reputation.
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Filed under Business Ethics.