The Staffing Firm Client Value Proposition
By James Moloney
What should companies be looking for from their staffing firms? The truth is, clients of many staffing firms are receiving an overabundance of resumes and they think it’s good for their company’s needs. However, this is not a thorough practice. It’s throwing a bunch of resumes at the wall and seeing what sticks. 95% of staffing firms are making their job your job. As a staffing firm, we are supposed to be vetting the job requirements, so we are successful when explaining to candidates what it is they will be doing, qualifying them, and get them excited about the role. INT doesn’t just throw posts up on a job board, find candidates, and send them to our clients. We show you what the real client value proposition is, and that is providing you with a valued relationship and qualified candidates.
What YOU should care about
First and foremost, clients of staffing firms should truly care about the quality of the candidates they are receiving. Are you getting technology candidates that are just filling a need of your company or are they actually making an impact on the project? The staffing firm that you’re working with should care enough to understand the position that is being requested. Getting to know clients and partnering with them should be a top priority. We not only help with current staffing needs, but also help with market research and distinguishing upcoming trends to help your company in the future. The more we care about our clients, the better we can help them.
A client of a staffing firm should care how each technology position is handled. Are the staffing firms you’re working with qualifying the opportunity? If they are not, the chance you will find a solid fit for a position decreases immensely. They will be sending you a large quantity of candidates that aren’t a great fit because they simply don’t understand the qualifications of the position. In this candidate driven market, being able to have a technical recruiter become excited and have the candidate enthusiastic about a position is vital. The top five (5) reasons people are attracted to a new role are 1) sophistication of project(s) and technology 2) compensation 3) corporate culture, 4) benefits, 5) team composure. Along with this, the top five (5) reasons that these people stay with that company are 1) corporate culture, 2) sophistication of project(s) and technology, 3) compensation, 4) team composure, 5) benefits. One of things INT prides itself on is that we are consistently at a 98.7%-99.2% rate with our consultants completing projects successfully. The more we understand our client, the better chance we have of finding them a perfect match that is a successful contributor to their company.
Unlike other staffing firms, INT has full-time consultant managers. They’re solely responsible for keeping in touch with clients and candidates. Along with the rest of our staff, they are making sure everyone is happy and everything is working successfully without any red flags. Our consultant care team goes a long way when making sure consultants are happy and that they stay working. Clients of staffing firms should care about these services they are receiving.
The value staffing firms should bring you – from Many to Few
Value stems from the people. Staffing firms should be providing you with a partnership, open-ended communication, and subject matter expertise. Whether in IT or Engineering, companies are coming to us because we are experts in the particular vertical they are looking for. The quality of the people in the firm is essential, along with the relationships and trust that come along with them. As previously mentioned, a service INT provides to our clients is market research. This includes rate comparisons, ways to improve different processes, etc. With our partnership, a door opens to make sure clients make great decisions within their organization.
Clients of staffing firms need to know that the relationship we form saves time and money in the long run. The more we know about your culture and needs, the quicker we are able to give you the top-notch candidate that matches perfectly with your projects. It’s not just posting jobs on a board anymore. People come to companies like INT because of our senior recruiters that are tied into the local markets and skillset networking groups. Because of these opportunities, our recruiters are establishing relationships with project managers, business analysts, java developers, .NET developers, and more on a daily basis. We are very proactive in our recruiting. Once we get to know our client and their needs, we already have five to ten qualified candidates we can call. Many clients think that we go through a simple process where we receive a job, we post it on job boards, talk to a few candidates, and everything is settled and sent over to them. However, in reality, we are spending every day proactively creating relationships with the candidates that you need as well as pre-qualifying them as their career agent. This process is guiding their career and making sure they are happy and successful once placed with a client. Overall, the stronger the relationship between us and the client, the higher the probability of facilitating the quality technology candidates you are looking for.
INT Technologies’ client value proposition includes the seniority and expertise of our account managers and recruiters. Our average recruiter has thirteen (13) years of IT or engineering experience. This has lead us to creating great relationships. INT is also large enough and capable of filling all of our clients needs on a national level. Being a privately-owned company, we’re still agile enough to be able to adapt to our clients needs. Our value to a client is that from day one (1) we try to understand our clients environment and their specific needs in order to find three (3) or four (4) highly qualified candidates for their position so that we don’t waste their time. From the first day that person starts working, our client will see the INT difference in how we care for our consultants and clients when achieving their desired outcomes.
INT Technologies is the nation’s largest certified Veteran-Owned Staffing and Consulting Company. We have 20 years proven track record assisting our varied clients with their projects and staffing needs within the financial, insurance, healthcare, government, aerospace, and technology industries. Serving clients nationwide, our leadership team -comprised of Chris Knott, Rhonda Rutledge, James Moloney, Tamara Ellestad, and Richard Krause -focuses on integrity and service and the relationships they help build. Proof of our commitment to “our client is our highest priority” can be seen in the fact that each of INT’s founding clients remain INT clients 20 years later. www.inttechnologies.com